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Privacy Policy

Information according to § 5 TMG:


Dolce Momento GbR
Managing Director: Raffaele Scarpati, Gioseppe Fusco
Bornheimer Landwehr 48
60385 Frankfurt am Main
Phone: +49 (0)69 714 333 39


 

1. Type of Information Collected
We collect personal information such as name, email address, physical address, IP address, and payment details. This data can be provided directly by the user (e.g., via contact forms or purchases) or automatically collected through tracking tools such as cookies. We also collect information about orders and shipping details to complete purchases.

2. Methods of Data Collection
Personal information is collected when users interact with our website, for example, by completing a transaction, signing up for the newsletter, or using the contact form. Payment information is securely managed via the Stripe payment service.

3. Purpose of Data Processing
We collect information to provide and manage our services, process orders and shipments, provide support, contact users with updates and promotions, generate anonymous statistics, and fulfill legal obligations.

4. Storage, Use, and Sharing of Information
The collected information is securely stored on protected servers. We use this information to provide our services, manage orders, and, in certain cases, share data with third parties for legal purposes or to perform the service. We use platforms such as Wix.com to host our website, and payment data is handled by Stripe in accordance with PCI-DSS security standards. For product shipping, we share the necessary information with the courier service DPD to ensure proper delivery of orders.

5. Communication with Users
We may contact users via email, SMS, or phone to provide order updates, resolve issues, or send promotions. Users can opt-out of receiving promotional communications at any time by using the unsubscribe link provided in each communication.

6. Use of Cookies and Tracking Tools
We use cookies and tracking tools such as Google Analytics, Facebook Pixel, and Microsoft Clarity to collect data about website usage and improve the user experience. Users can manage their cookie settings through their browser preferences.

7. Withdrawal of Consent
Users can request the removal of their personal data by contacting us at Hallo@dolcemomento.de or sending a letter to Bornheimer Landwehr 4860385 Frankfurt.

8. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Users are encouraged to review it regularly. Changes take effect immediately upon publication on the website.

9. Questions and Contact
For questions regarding this privacy policy or to exercise rights related to their data, users can contact us at Hallo@dolcemomento.de or send a letter to Bornheimer Landwehr 4860385 Frankfurt.

10. Copyright
The contents and works created by the operators of the website on these pages are subject to German copyright law. Duplication, modification, distribution, and any type of use outside the boundaries of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are not permitted. If the content of this website was not created by the operator, third-party copyrights are respected. In particular, third-party content is identified as such. If you become aware of any copyright infringement, please notify us accordingly. Upon becoming aware of violations, we will promptly remove such content.

Dolce Momento | Bornheimer Landwehr 48, 60385 Frankfurt | Phone: 069 71433339

Privacy Policy

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